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Invited Off the Waitlist? Here’s How to Download Arbor

You signed up to test Arbor on our waitlist, you got an email saying you’re off the waitlist and can download the app — but now what?

Downloading Arbor is easy, but because it’s not publicly available yet, it’s a little different than simply going to the App Store or Google Play. Here’s what to do:

On iOS:

  • Check your email. You’ll find an email from TestFlight (no_reply@email.apple.com) with a subject line reading either “Greg Coleson has invited you to test Arbor Alpha 1” or “412 Technology has invited you to test Arbor”
  • In that email is a link to download the TestFlight app for iOS (this is like the App Store for apps that are still in testing). Click the link to install TestFlight on your iPhone
  • Go back to the original email and now click on the big blue button labeled “View in TestFlight”
  • In TestFlight, you should now see Arbor. Click the blue “Install” button next to it.
  • You’ll be given instructions on how to test, then be able to open Arbor directly from TestFlight
  • Once installed, Arbor works on your phone like any other app. Open TestFlight periodically to see if Arbor has been updated — we’re publishing updates every 2-3 weeks.

On Android:

  • Check your email. You’ll find an email from Arbor (firebase-noreply@google.com) with the subject line “You’ve been invited to test Arbor for Android”
  • In that email are step-by-step installation instructions. Tap “Get Started”
  • When prompted, enable installations from unknown sources
  • To get future updates, you’ll need to tap the “Update App” button in the emails you receive for each subsequent release. We’re publishing updates every 2-3 weeks.

Clear as mud? Still have questions? Give our team a shout — we’re here to help! –Ed